Program Coordinator

Program Coordinator, InBIA

Reports To: Senior Director of Community

Classification:  Non-exempt

Location: Remote (U.S.-based)
Employment Type: Part-Time

Position Description

About InBIA:

InBIA is a global nonprofit with over 600 members that lead entrepreneur support organizations (ESOs) in over 20 countries. For close to 40 years, InBIA has provided industry best practices through education while enabling collaboration, mentorship, peer-based learning and the sharing of innovative ideas for entrepreneurs across the globe. InBIA is the premier organization for business incubators, accelerators, coworking spaces and other types of ESOs.

Opportunity:

InBIA seeks a new addition to its team, beginning immediately, to provide program support and customer service across all areas of the organization. The ideal candidate will be well-organized; have a passion for excellent customer service and work well both in a team environment and autonomously. This position is remote and available immediately.

Position Summary:

The Program Coordinator reports directly to InBIA’s Senior Director of Community and supports the successful delivery of the organization’s training programs, funded initiatives, and convenings. This position plays an important cross-functional role in coordinating program logistics, participant communications, virtual platforms, records management, and operational follow-through in a manner that supports organizational goals and delivers a high-quality member and participant experience. The Program Coordinator will work closely with staff, instructors, consultants, funders, and external partners to help ensure programs and events are well organized, responsive, and effectively executed.

This is a part-time (less than 30 hours per week) remote position with minimal travel. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple projects simultaneously in a fast-paced environment. The position requires a self-starter who can work independently with limited supervision while maintaining strong communication, professionalism, responsiveness, and follow-through.

This position will provide program and administrative support across several areas of the organization, with principal focus on the following duties:

Duties:

Training 

• Coordinate marketing, logistics, and operations for InBIA training programs

• Support instructors, participants, and training partners before, during, and after course delivery

• Manage participant communications, materials, virtual community engagement, schedules, evaluations, and follow-up activities

• Maintain training records, tracking systems, and related documentation

• Assist with promotion, registration coordination, and participant support for training initiatives

Funded Programs 

• Support administration and coordination of grant-funded initiatives and related activities

• Design, disseminate, and evaluate RFPs for selecting program participants, consultants, and partners

• Assist with tracking deliverables, timelines, reporting requirements, budgets, and partner communications

• Coordinate meetings, documentation, and follow-up activities associated with funded projects

• Support data collection, reporting, and maintenance of grant-related records and systems

• Assist with coordination of project activities involving external partners, consultants, funders, and stakeholders

Convenings 

• Support planning and execution of conferences, convenings, webinars, networking events, Communities of Practice, and other virtual and in-person programs

• Coordinate speakers and participant communications

• Manage registration support, scheduling, event materials, virtual platform setup, and logistical coordination

• Support onsite and virtual event operations, including participant experience and technical coordination

• Coordinate post-event follow-up activities including evaluations, attendance tracking, recordings, and communications

• Coordinate with marketing and promotional communications related to events and convenings

Additional Duties:

• Support organizational priorities and special projects as assigned

• Contribute to cross-functional collaboration and continuous improvement efforts across the organization

Duties associated with the role are distributed throughout the year and align with seasonal program, training, event, and operational cycles. While certain periods associated with the position may involve higher activity levels, the overall workload is intended to support a part-time remote work schedule.

Required Competencies:

• Ability to work independently as an individual contributor; manage multiple priorities; function effectively in a fast-paced entrepreneurial environment; and make prudent decisions.

• Effective organizational skills to include the ability to create and maintain processes and meet deadlines with an attention to detail.

• Personal credibility and willingness to contribute to a team and help other colleagues when required.

• Demonstrated passion for delivering excellent customer service.

• Excellent written, verbal and interpersonal communication skills.

• Analytical thinking and problem-solving skills

• Proficiency in MS Office, Google Suite, Asana, Excel and ability to learn additional cloud-based systems

Required Qualifications: 

• Minimum of three years of experience in customer service, office management and/or program/administrative support.

• Bachelor’s degree, or equivalent years of experience in business management

• Experience supporting or administering professional development, training, or educational programs is preferred but not required.

Compensation: 

• Compensation for this position is expected to begin at $20 per hour, with the potential for a higher hourly rate based on experience, qualifications, and level of responsibility assumed within the role.

Qualified candidates are encouraged to share an expression of interest via email to InBIA’s s Senior Director of Community, Lindsay Scheunke at lschuenke@inbia.org.  For priority consideration, please share your expression of interest by Friday, June 19th.